Medicare will mail new Medicare cards between April 2018 and April 2019. Your new card will have a new Medicare Number that is unique to you, instead of the Social Security Number. This will help to protect your identity.

IS YOUR PATIENT STILL WAITING FOR THEIR NEW CARD?

It could be on the way. Here's how to check:

Have the patient sign in to their MyMedicare.gov account and see when the card was mailed. If they don’t have a MyMedicare.gov account yet, visit MyMedicare.gov to create one. Once the new card has been mailed, they can sign in to see their new Medicare Number or print an official copy of your new card.

They may also call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.  There might be a problem that needs to be corrected, like updating mailing address. In the meantime, they should use their current Medicare card to get health care services.