2026 Plan Materials and Resources

Plan Materials

Click on the eSign Online Forms button above to sign electronically. Your email address may be required to complete. This method is not available for all forms on this page. 


2026 Annual Notice of Changes (ANOC) 


2026 Summary of Benefits


2026 Evidence of Coverage


2026 Formulary


2026 Extra Help Premium Summary Table


Electronic Notice


Social Care Network


Notice of Availability


Language Assistance Notice


Prescription Drug Claim Form


Appointment of Representative Form


Health Care Proxy Form & Information


Part D Coverage Determination Form


Part D Coverage Re-Determination Form


Member Reimbursement Form


Privacy Notice


Enrollment Form


2026 Medicare Star Ratings


eSign Online Forms

Appointment of Representative (updated 7/2025)

Health Care Proxy Form & Information English (updated 1/2025)

Member Reimbursement Form (updated 6/2025)

Consumer Directed Personal Assistance Program (CDPAP) Agreement Form With Designated Representative (updated 9/2025)

Consumer Directed Personal Assistance Program (CDPAP) Agreement Form Without Designated Representative (updated 9/2025)


MedImpact Forms

MedImpact Direct Referral Form

MID Mail Order Form English (updated 9/2025)

MID Mail Order Form Spanish (updated 9/2025)

MID Mail Order Form Chinese (updated 9/2025)


Behavioral Health

MAP Behavioral Health Wait Times Handbook (updated 9/2025)

MAP Social Care Network (updated 9/2025)


Level 2 Appeal Process Changes

Integrated Appeal Phase-Out Plan


Plan Resources

Member Resources

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New York Medicaid Choice – Enrollment Broker

CMS Best Available Evidence Policy

Submit a complaint to Medicare

Medicaid Ombudsman Office

The State of New York has created an ombudsman program called the Independent Consumer Advocacy Network (ICAN) to provide members with free, confidential assistance on any services offered by VillageCareMAX Medicare Total Advantage Plan. ICAN may be reached toll-free at 1-844-614-8800 or online at icannys.org

Medicare Ombudsman Office


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