2024 Benefits & Services


VillageCareMAX Medicare Health Advantage FLEX Plan (HMO D-SNP) members get all covered Medicare and many non-Medicare benefits. Your Care Manager will work with you and your providers to meet your needs. You receive Medicare-covered benefits and extra benefits such as:

Up to $1,500 per year ($375 per quarter) - Plan members can take advantage of an extra $1500 FLEX benefit they can choose to use for dental, vision, or hearing in addition to their standard coverage.
$175 per month ($2,100 per year) on your Over-the-Counter (OTC) card to purchase health-related items, approved non-prescription drugs including OTC COVID-19 tests and hearing aids, Grocery Items*, and Home Utilities including gas, electric, water, and internet/telecommunications*
Preventive dental services (unlimited) $0 copay 
Up to $500 per year for comprehensive dental services. Flex Benefits can be used for additional dental coverage.
Eye exam $0 copy
Up to $300 for eyewear unlimited contacts, 1 pair of glasses, lenses, and frames per year. Flex Benefits can be used for additional vision coverage.
36 one-way trips per year to medical appointments
1 routine hearing exam per year
Up to $1,500 per year for 2 hearing aids limited to $750 per ear. Flex Benefits can be used for additional hearing coverage.
Acupuncture treatments above Medicare coverage. 32 acupuncture visits per year. Limited to 8 visits per month. (up to $80 limit per visit)
Fitness Membership at participating locations
Up to $150 per year for covered Home and Bathroom Safety Devices.  In-Home Safety Evaluation per year (required in order to get safety devices)
Doctor visits
$0 preventive services including bone mass measurement, diabetes screenings, cancer screenings, flu shots, and glaucoma tests
Diagnostic testing including X-ray, EKG, MRI, and CT Scans)
Inpatient hospital and skilled nursing facility services
Up to $50,000 per year for Worldwide Emergency/Urgent Care Coverage and Emergency Transportation when you travel outside of the United States and its territories. 
Durable Medical Equipment (DME) and supplies
One additional pair of diabetic shoes per year above the Medicare limit
Medicare Prescription Drug Coverage (Part D), including supplemental drug coverage for select including supplemental drug coverage for cough suppressants and erectile dysfunction medications with convenient delivery options. Copay no more than $4.50 for generics and $11.20 for brand names*

*Food & Produce (grocery items) and Utilities are a part of Special Supplemental Benefits for the Chronically Ill (SSBCI) and not all members may qualify.

You can learn more about the services that are available to VillageCareMAX Medicare Health Advantage FLEX members, by downloading and reviewing the following booklets, or by contacting us at 1-800-469-6292 (TTY users call 711). We are available 7 days a week, from 8:00 a.m. to 8:00 p.m. to answer your questions.

This information is not a complete description of the benefits. Premium, co-pays, co-insurance, and deductibles may vary based on the level of Extra Help you receive. Limitations, copayments, and restrictions may apply. Benefits, premiums, and/or co-payments/co-insurance may change on January 1 of each year. Contact the plan for more information.

Who Can Join

You can join VillageCareMAX Medicare Health Advantage FLEX Plan if you:

  • Live in Bronx, Brooklyn, Manhattan, Queens, Staten Island, Nassau, or Westchester
  • Have Medicare Parts A and B
  • Have Medicaid

How To Join

There are three ways to join:

  1. Call VillageCareMAX to schedule an appointment with a licensed sales agent. Call us at 1-800-469-6292 (TTY 711), 7 days a week 8 am to 8 pm.
  2. Download and complete an Enrollment Request Application. Download it in English (coming soon), Spanish [Español] (coming soon), or Chinese [中文] (coming soon). Complete the form and send it to us by mail to VillageCareMAX, 112 Charles Street, New York, NY 10014
  3. Medicare beneficiaries may also enroll in VillageCareMAX Medicare Health Advantage FLEX (HMO D-SNP) through the CMS Medicare Online Enrollment Center located at https://www.medicare.gov. Call 1-800-Medicare 1-800-633-4227 (TTY: 1-877-486-2048).
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