Effective for dates of service starting January 1st, 2025, VillageCareMAX is changing the partner we use for various Plan administration functions. This means the way you interact with us might change. For a quick overview of these changes, please see the Summary of Changes guide.
For all Claims Dates of Service
Enter Portal HERE
Including member eligibility for 2025 Dates of Service, and submit claims or review status for claims with 2025 Dates of Service.
For Authorization Requests and Status
Enter Portal HERE
For questions, please call our Provider Service team at 855-769-2500.